Carefully planned value-capturing practices can help companies gain significant benefit from chatbots

Photo by Alessio Ferretti on Unsplash

Conversational AI or Chatbots are thriving and proving indispensable for businesses aiming at providing superior customer service and improving sales. Blazing advancements in NLP technology (natural language processing) with the massive jump in digital data and the use of smart devices have amplified AI and machine learning’s perception and cognition capabilities. Thus, making the bots robust to handle a wide range of tasks previously handled by humans from answering customer queries, brand awareness, lead generation, research & survey, to actually making a sale.

Humans have also become more…

Raise of responsible and answerable AI is apparent with the increasing adoption of machine learning models across industries. AI applications are inherently stochastic and “black box” in their decision-making, meaning they offer little if any, discernible insight into how they arrived at the outcome.

An inability to rationalize the decisions is acceptable when the impact of AI decisions are relatively trivial, such as a recommendation on Spotify. …

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Humans are not perfect drivers; we are vulnerable to many physical and emotional factors influencing our driving behavior. A study suggests that many road accidents occur due to a lack of response time for drivers. In order to make informed judgments, drivers need a smart assistance system that can predict a possible event beforehand and prevent a fatal crash or serious injuries. when IoT technologies like Vehicle-to-everything (V2X) communication make progress, there is a possibility that our cars can become crash-proof.

What is Vehicle-to-everything (V2X) Communication (V2V, V2I, V2P)

V2X is an intelligent transport system comprising of Vehicle-to-vehicle (V2V), Vehicle-to-infrastructure…

We all watched Doctor Strange movie by Marvel and the famous car crash scene. A serious lapse in Dr. Stephen Vincent Strange judgment, wilfully distracting himself while driving, took him down the hill crashing. The car in the scene is a 10-cylinder, $237,250, Lamborghini Huracán LP610. Setting time travel theory aside, could Artificial Intelligence have foreseen this harrowing crash before it happens. Could it have detected the car over speeding, moving out of the lane, and applied breaks. Or even better could it have let the doctor review his scans while the car takes over driving. Well in theory ‘Yes’…


Business Analyst and Startup enthusiast focused on Artificial Intelligence and Deep Learning

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